Common queries answered
Frequently asked Questions
It takes maximum 20-30 minutes, depending on your location.
Return or Exchange within 14 days of the purchasing date.
This policy applies for all products, except Cosmetics and Drugs that must be kept in a refrigerator.
– Go to ‘My Account’
– Click on ‘Addresses’
– Change or Add ‘Shipping Address’
You can fill in the form in the ‘contact us‘ page, or call us on our hotline number 19557, or message us on WhatsApp number 1010111115 or on email address [email protected]
The pharmacists will contact you and confirm your information before sending your order.
We only deliver orders in Egypt.
Depends on your location and the pharmacists will tell you the delivery charge before sending your order.